Select and arrange the fields you want to collect in Default Campaign

Strategically choose the data you want to collect in your Default (Data Capture) campaign to maximize your results and get to know your customers better.

Your Data Capture campaign stores guest information, including Email, Name, Phone Number, Date of Birth, Zip Code, Nationality, Gender and an “ask custom field” if there is an extra field you want to add like an ID number. Now you can choose which order and fields to display each time a new guest visits your Data Capture campaign.

The "Email" field is mandatory and will always be requested first, as it serves as the primary identifier and unique key for guest records.

Number of fields per visit:

You can now select how many fields you want to display during each visit within the Data Capture campaign.

By default, the platform displays two fields per visit, as this yields the optimal conversion rate. We have found that guests are much more likely to complete the captive portal flow when presented with just two fields per visit. This ensures a smooth, fast, and engaging experience for your guests. However you can add more fields per visit if you prefer.

Steps to select and order the fields you want to collect from your guests:

1- In your Data Capture campaign, go to the “Form” section and choose the number of fields to display per visit.

If you select the number 3, the platform will automatically show a warning about conversion risks.

Remember that showing 3 or 4 fields in a single visit can reduce the number of connections. However, this may vary depending on your business sector.

2. Select and order your fields: In this section, you can choose which fields to show your guests and the order in which they appear during your data capture campaign.

Please note that the Email field is locked and cannot be moved, as it serves as your primary identifier.

To select a field, simply click and drag the six dots on the left side either up or down.

Once you perform this action, the change will be applied automatically. You can preview the result in the mobile device image on the right side of your screen.

Here is an example with the “Phone” field added to the first visit:

How to add an configure an Ask Custom Field

If you want to add an extra field, follow the steps bellow:

1.- Press the left button of the Ask custom field.

2.- You can able or disable the left button of the mandatory field label “is required”.

3.- Write the Title or label of the field. For example if you want to ask your guest for his passport ID you can write Passport ID .

4.- Validation options for the custom field.- Select one of the options deployed:

Any Character

Number and letters

Only Letters

Only Numbers

5.- Min and Max Characters.- Select the minimum and maximum characters. (0, 1 ,etc.)

6.- Use a regular expression to validate.- You can able or disable the left button of the label. If you able the button you have to write the Regex.

7.- Regex.- Optional. Use only if you need a custom validation pattern. Check the regex documentation for more information. Click on “here”.

8.- Legend.- Write the title of the legend, e.g. ID, Passport.

Displaying more than three fields automatically increases the number of visits to your data capture campaign. Plus, if you ever want to disable a field, the update happens instantly.

Once you have selected the number and order of the fields, click on “Next”.

Done! Your campaign will be displayed with the exact order and number of fields you chose.

Here is another example of how you can customize your Data Capture Campaign with 4 visits: