When uploading images to our platform, it's important to follow best practices to ensure optimal display and user experience. This knowledge base article provides guidelines on recommended dimensions, aspect ratio, accepted file formats, safe zones, and maximum file size.
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Recommended Dimensions
To ensure high-quality image display, we recommend using dimensions of 1080 pixels wide and 1920 pixels tall. This resolution provides optimal clarity and compatibility across various devices and screen sizes.
Aspect Ratio
Maintaining an aspect ratio of 9:16 (width:height) is crucial for images to appear correctly on our platform. This aspect ratio ensures that the image fills the screen when viewed on mobile devices without unnecessary cropping or stretching.
Accepted File Formats
We accept the following file formats for image uploads: PNG, JPG, and GIF. These formats offer a good balance between quality and compatibility, allowing you to showcase your images effectively.
Safe Zones
To ensure important elements are fully visible, it's crucial to consider safe zones within your images. For horizontal safe zones, maintain a margin of at least 42 pixels on each side. For vertical safe zones, leave a margin of at least 92 pixels from the top and bottom of the image. Placing crucial content within these safe zones prevents it from being cut off or obstructed on different devices.
Maximum Image Size
To optimize loading times and ensure smooth browsing, we have set a maximum image size of 2MB. Please ensure your images are within this limit to avoid any issues during the uploading process.
